Effective Date: [15.11.24]
At Daniel James Furniture, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website: https://danieljamesfurniture.co.uk/ (“the Website”).
1. Who We Are
Daniel James Furniture
Unit 6 Hammond Court, Hammond Avenue, Whitehill Industrial Estate, Stockport, SK4 1PQ
Email: info@danieljamesfurniture.co.uk
Website: https://danieljamesfurniture.co.uk/
If you have any questions about this policy or how we use your information, please contact us via email or post.
2. Information We Collect
We may collect and process the following types of personal information when you use our Website or services:
- Personal Identifiers: Name, email address, phone number, postal address, and any other details you provide through our enquiry forms.
- Website Usage Data: Information about your visit to our Website, including IP address, browser type, pages viewed, and time spent on the Website.
- Order Details: Information related to customisation requests, quotes, or purchases.
3. How We Use Your Information
The information we collect is used for the following purposes:
- To respond to your enquiries and provide tailored quotes.
- To process orders, arrange delivery, and manage your account.
- To send updates about our products, services, or promotional offers (only with your consent).
- To improve our Website and services through analytics.
- To comply with legal obligations.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual Necessity: To fulfil our obligations to you, such as providing a quote or delivering furniture.
- Legitimate Interests: To improve our Website and customer service.
- Consent: For marketing communications where you have opted in.
5. Sharing Your Information
We will not sell or share your personal data with third parties for marketing purposes. However, we may share your information with:
- Service providers, such as delivery companies or IT support, to fulfil your orders.
- Legal or regulatory bodies, where required by law.
6. Cookies and Tracking Technologies
Our Website uses cookies to enhance your browsing experience and collect usage data. Cookies help us:
- Understand how visitors interact with our Website.
- Tailor the content and functionality of our Website to your preferences.
You can manage your cookie preferences through your browser settings. For more details, please see our [Cookie Policy].
7. Data Retention
We will only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Erasure: Request the deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your data for certain purposes.
- Data Portability: Request a copy of your data in a structured format.
To exercise your rights, contact us at info@danieljamesfurniture.co.uk.
9. Security
We take the protection of your personal data seriously. Our Website uses industry-standard security measures, including encryption, to protect your information from unauthorized access, loss, or disclosure.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Complaints
If you have any concerns about how we handle your data, you can contact us at info@danieljamesfurniture.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.
12. Contact Us
For further questions or requests regarding this Privacy Policy, please contact us at:
Daniel James Furniture
Unit 6 Hammond Court, Hammond Avenue, Whitehill Industrial Estate, Stockport, SK4 1PQ
Email: info@danieljamesfurniture.co.uk
Website: https://danieljamesfurniture.co.uk/